At Jewel Farm, customer satisfaction is our priority. If you are not completely satisfied with your purchase, our Return Policy ensures a hassle-free experience.

1. Eligibility for Returns

  • Returns are accepted only for defective, damaged, or incorrect products.
  • The product must be unused and in its original packaging with all tags and labels intact.
  • Returns must be initiated within 7 days of receiving the product.

2. Non-Returnable Items

  • Customized or personalized items.
  • Products purchased during sale or clearance events.

3. How to Initiate a Return

  • Contact our customer support team at +91 98707 92355 or email us at [insert email address] within 7 days of delivery.
  • Provide your order number, details of the product, and a reason for the return.
  • Our team will guide you through the return process.

4. Return Shipping

  • Customers are responsible for return shipping charges unless the product received was defective, damaged, or incorrect.
  • Ensure the product is securely packaged to avoid damage during transit.

5. Refund Process

  • Once the returned product is received and inspected, we will process your refund.
  • Refunds will be issued to the original payment method within 10-15 business days.

6. Replacement Policy

  • If you prefer, you can request a replacement instead of a refund for eligible returns.
  • Replacement requests are subject to product availability.

7. Contact Us


For further assistance, please contact our team at +91 98707 92355.

Note: Jewel Farm reserves the right to deny a return if the product does not meet the return eligibility criteria.

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